I cannot send a message to a candidate
Manual messages go out from your own mailbox, not from the system. Until you connect Gmail or Office365 under Settings → Email synchronization, there is nothing to send with. Automatic messages are a separate mechanism and work independently.
My columns and list settings have disappeared
Column layout, widths and the default filter are saved in your browser, not on your account. Move to another computer or another browser and you get the defaults. Saved filters behave differently — those live on the server and travel with you.
A colleague cannot see a candidate that I can
It is usually one of three things, in this order:
they are not a participant in the project the candidate sits in;
they have access to selected stages only, and the candidate is on a different one;
an access tag is at work — the candidate or the project carries a tag your colleague does not have.
The whole dashboard shows zeros
On a new account zeros are correct — you have no projects yet. If you have been working for a while and everything suddenly reads zero, refresh the page: on a failed request the dashboard widgets render zeros rather than an error, so a zero can be a symptom of a failed call rather than an empty database.
How do I change the interface language
There is no language switcher in the application. Language is attached to the account and set by an administrator under Settings → Users. Six languages are available: Polish, English, German, Spanish, Italian and Ukrainian.
The administrator clicks the pencil next to the person and picks the language in the "Language" field of the "Edit user" window.
